Shipping and Handling

Shipping costs for one single user order or for one site license order:

Continental U.S. (via UPS):
(excludes Alaska and Hawaii)

$15.00-20.00 ground
$30.00-$70.00 2nd day *
$45.00-$95.00 next day *

International (via Fedex):  

$50.00-$195.00 US

Shipping costs vary for multiple single user and site license orders. We will add the appropriate shipping costs to your order, or you may contact us for specific shipping costs for your order.

* For 2nd day and next day domestic shipping, orders received after 12:00 noon Eastern time will be processed the next business day. Our administrative offices are closed for major US holidays.

Please allow 1-2 weeks for delivery of UPS ground orders and 2-3 weeks for delivery of international orders.

International Duties and Taxes

International customers are responsible for payment of customs duties and country taxes.

New York State Sales Tax

New York State sales tax will be added to New York State orders. Tax exempt organizations must provide a tax exempt number, if one is not on file. Tax exempt organizations paying with a credit card must provide a fax copy of the credit card.